 This
store uses security for all credit card transactions. How to Order
- Shop online by clicking on the categories
on the left.
- Call us at 1-800-24-PLEXI
to place your order over the phone.
- Use our printable
order form and mail us your order with a check or money
order to Plexi-Craft, 30-02 48th Avenue, Long Island City, NY
11101.
Looking for something in particular?
If you are looking for a specific item, use the "Search" feature.
Type in a word like "table" or "cart" to
get a list of matching
items. To see a list of all of the items in the catalog, click on "Product
List. Or browse through the store by clicking on a category to the left to see
a list of items in that
category.
Glass Tops
Glass tops are available in all shapes and sizes with a variety of finishes
for corners and edges. Please call us for price quotes and shipping
information.
Cushion Colors
White and Beige. Using customers materials,
add $30. Needs 3/4 yard.
Monogram
3 initials, add $12.00.
Wheels
are also available in brass.
Sales Tax
If you are shipping to New York State, we will
add New York State sales tax (8.875%) upon receipt
of your order. Please be aware, the shopping cart will
not add this to your order.
Shipping and Packing Charges
| Order Total |
Ship & Pack Charge |
| $0.01 to $50 |
$9 |
| $50.01 to $100 |
$18 |
| Over $100 |
18% of total |
Please Note: We ship only to addresses in the continental United States.
Oversized Items
Oversized items will ship freight collect via the least expensive carrier with packaging charges as follows:
| Order Total |
Ship & Pack Charge |
| Up to $1,500 |
$50 |
| $1,501 to $3,500 |
$75 |
| Over $3,500 |
$100 |
Returns
Please inspect your product immediately upon receipt and prior to removing protective paper. No returns without prior authorization. A 25% restocking fee will be charged on all returns. All returns must be made within 30 days of receiving your order and 15 days upon receiving return authorization. Store credit will be issued for returns as long as returned product is in fully resalable condition (no damage, no signs of use, protective paper still in place). All returns must have original packaging with freight prepaid and insured. All returned items will be assessed the industry standard 25% restocking fee. Shipping and packaging fees will not be reimbursed nor credited.
EXCEPTIONS: CUSTOM AND SPECIAL ORDERS ARE NON-REFUNDABLE AND NON-CANCELABLE.
Any returns must be noted, with a full description, on the front of the manifest or bill of lading in order to be recognized as valid. Prior to any returns, customer must contact Plexi-Craft for written authorization including a RMA#.
In the event you cancel your item while en route or if the package is considered "undeliverable" by the freight company at destination, you will be responsible for all shipping and handling cost back to the our facility . Your credit card will be refunded minus the shipping cost plus a 25% restocking fee once it has been inspected at the warehouse.
All International orders and orders shipped outside of the 48 contiguous United States are FINAL SALE and are not returnable, non-refundable or may not be canceled for any reason whatsoever.
Shipping Damage
Please inspect your product immediately upon arrival. In the event that your product arrives from the shipping or freight company with visibile damage to the exterior carton, immediately write down any and all "EXCEPTIONS" on the Delivery Receipt. Please do this prior to the carrier leaving. Our freight is insured and you have every right to file a freight claim with the carrier if they did not handle your products properly. If you see visible damage to the cartons or the product, you can choose to (1) keep the product and file a claim (ask for a claim form from the driver), or (2) refuse the product and have it sent back to the manufacturer. It is best to document any problems with a digital camera if possible. If you wish to decline a replacement, a 25% restocking fee will be assessed once the item has been received by the warehouse.
Completion and Delivery Times
Delivery times typically take from two to four weeks. Upon request, we will provide an estimated completion and delivery time for your order. Please note that this is an estimated, not a guaranteed, schedule. We will not sacrifice quality for time in manufacturing your order. Nor can we be responsible for factors out of our control, such as suppliers, shippers, etc.
You are welcome to check on the progress of your order. Please contact our office and we will gladly update you on the current status.
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